There are now 40,000 customers in the state behind on payments for their electric bills and Public Service Company of New Mexico has announced it鈥檚 extending the deadline for a financial relief program that helps families, small businesses, and nonprofits who are struggling to pay.
Those late payments total more than $13 million dollars past-due according to PNM spokesperson Shannon Jackson. The utility started the COVID Customer Relief Fund in 2020, which is funded by shareholders, and so far, 7,000 customers have been approved for assistance. Residential customers can receive up to $200, and small businesses and nonprofits can receive up to $500. The funding was due to expire last month, but PNM has now extended it through March 31. Jackson said customers can get help through the COVID relief fund or a range or other programs.
鈥淚f you鈥檙e a renter, if you get low-income assistance through a federal program, we look at all of those different things and we apply as much possible help to your account as we can to try to either pay down or pay off any past due balances that you might have," said Jackson.
Applications for electricity bill assistance are available in English and Spanish, and PNM has Spanish speaking customer service representatives as well.
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En Nuevo Mexico hay 40,000 clientes atrasados en sus facturas de electricidad, con un total de m谩s de $13 millones de d贸lares atrasados seg煤n la vocera de PNM, Shannon Jackson.
Para ayudar a las personas a pagar sus facturas atrasadas, la compa帽铆a inici贸 un fondo de ayuda para clientes o el 鈥淧NM COVID Customer Relief Fund鈥� en 2020. Hasta ahora, 7,000 clientes han sido aprobados para recibir asistencia a trav茅s del programa, que es financiado por sus accionistas.
Los clientes residenciales pueden recibir hasta $200 a trav茅s del fondo, y las peque帽as empresas y organizaciones sin fines de lucro pueden recibir hasta $500.
El programa se acaba de extender hasta el 31 de marzo de este a帽o. Jackson dijo que los clientes pueden obtener ayuda a trav茅s del fondo de COVID o por medio de una gama de otras programas de asistencia.
Las solicitudes de asistencia con la factura de electricidad est谩n disponibles en ingl茅s y espa帽ol. Tambien existen representantes de servicio al cliente que hablan espa帽ol.
